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CASE STUDIES - Digital Automation | Program Management | Project Management
Process Mapping & Service Model Uplift
Client: NSW Government Indigenous Agency Dates: Oct 2024 - April 2025 Program Type: Business Improvement BACKGROUND PMLogic partnered with an NSW Government Indigenous agency to deliver a comprehensive process mapping initiative designed to strengthen how services are delivered to Aboriginal communities. Grounded in a people-centric, co-design approach, the engagement focused on strengthening operational clarity, defining responsibilities, and building a sustainable service
keziahsue8
May 273 min read
EPMO Health Check and Governance Uplift Case Study
Client: State Government Agency Dates: February 2026 – March 2026 Program Type: EPMO Health Check | Governance Transformation BACKGROUND The State Government operates a complex portfolio of regulatory, safety, and transformation initiatives across approximately 300 staff. Following the rapid establishment and evolution of its Enterprise Program Management Office (EPMO), RSHQ sought an independent review to: Validate the effectiveness of its governance and delivery framewor
keziahsue8
May 42 min read
NSW Department of Communities and Justice (DCJ) Case Study
Client: NSW Department of Communities and Justice (DCJ) Dates: March 2025 - June 2025 Program Type: Strategic Transformation BACKGROUND ...
keziahsue8
Aug 25, 20253 min read
Case Study: Regional and Local Roads Repair Program (RLRRP)
Award winning government program: Regional and Local Roads Repair Program (RLRRP)
Jiah Lee
Sep 23, 20244 min read
The Smith Family's Environmental Sustainability Strategy Program
Client: The Smith Family Website: thesmithfamily.com.au Dates: June - ongoing Project Type: Discovery Background The Smith Family ...
hannahlong255
Nov 20, 20233 min read
Dynamics 365 Project (CONNECT2)- The Smith Family
Client : The Smith Family Website : thesmithfamily.com.au Dates : 18 Dec 2020 - 30 June 2021 Project Type : Digital Transformation ...
Hannah Cui
Jul 15, 20214 min read
Case Study: Digital Project Lead- Service NSW (NSW Government)
Helping citizens to knock at NSW Government's front door by building, conglomerating and coordinating Service NSW's offerings.
Hannah Cui
Dec 11, 20202 min read
Case Study: Divestment of two manufacturing companies- GWA
Supporting and coordinating GWA with the intricacies of navigating the divestment of two manufacturing companies.
Hannah Cui
Dec 11, 20202 min read
Case Study: Microsoft Online Implementation- DST Group
Launched "Apollo"- a fully integrated Microsoft Online solution that governs all 6 portfolios& every project and program in DST Group.
Hannah Cui
Dec 11, 20202 min read
Case Study: Defence ERP Program- Department of Defence
Establishing a reliable, repeatable, transparent and sustainable program delivery framework for a $1.2 billion Defence program
Hannah Cui
Dec 11, 20202 min read
Case Study: Gateway Reviews- Department of Customer Services, NSW Treasury
Aligning NSW Government agencies to their overall strategy and purpose.
Hannah Cui
Dec 10, 20202 min read
Case Study: Executive Coaching and Training- QIC
Optimising a large corporation's project and program delivery through coaching executives
Hannah Cui
Dec 10, 20201 min read
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